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Frequently Asked Questions
How does Portcast estimate the arrival time?
Portcast consolidates information from multiple sources and uses machine learning and artificial intelligence to estimate accurate arrival time and measures delay risk
What risk alerts do I get and how?
We provide a visual map interface and risk notifications in case of delay of shipment, weather risks, supply chain adversities (e.g. congestion, strikes, port closures, etc.) in a real-time manner. Email notifications can be setup, if required
Does it require installation of any tracking device or software?
No, Intelligent Container Visibility is a Software-as-a-Service, which requires no software installation or tracking device. You can either use our platform or integrate with our APIs to get the predictions
Does it provide visibility on inland and air freight?
Please contact us to discuss how we can extend the visibility to inland and air freight
How do I get started?
Sign up for a demo or email us at contact@portcast.io. A company representative will reach out to you within the next 48 hours to better understand your container tracking needs and our software solution. Both web app and API access are available for testing.
Don’t want to wait? Set up container tracking now in less than 3 minutes.
Does Portcast provide a trial?
We provide a one month trial period for you to assess our platform suitability. All trials are customized based on your company’s requirements.
Who will benefit the most from container ETA predictions?
Any company involved in transporting containers through ocean shipping will receive the best value
Carriers, freight forwarders, shipping ports and shippers have been found to benefit the most from using predictive visibility
Are there any minimum shipments required before I can use Portcast?
No, Portcast does not have a minimum no. of shipments to start tracking
Why should I choose to work with Portcast?
Portcast technology combines various external data-sets and machine learning which is custom-built for the logistics and shipping domain. Our technology has been proven with leading logistics companies in the world.
Where are your clients from?
We work with global customers (both large and SME) from the entire supply chain – shipping lines, freight forwarders, ports, air cargo operators and manufacturers
What is the main value of predictive visibility?
Predictive visibility provides you with risk notifications of delays days in advance for you to make proactive changes to your supply chain
We have achieved results for our customers in the following areas
- Improved On-Time-In-Full performance
- Lowered detention and demurrage charges
- Saved time spent on conducting manual checks for container arrival times
- Raised customer satisfaction levels of our customer’s clients
How is Portcast different from similar solutions?
We are different compared to other similar solutions in the following areas
- We combine multiple data points to provide you with a “single source of truth” regarding the vessel and container arrival times
- In terms of coverage, we provide end to end predictions for ocean shipping from the port of loading to the port of discharge. By using our platform you will know every port the container passes through over the entire voyage
- Our team comprises of members who have a strong background in logistics and shipping. We understand the challenges and frustrations you may face regarding your supply chain and will provide you with the solution
Cargo Demand Forecasting
Our demand forecasting solution is highly customized to each customer based on the data provided and the individual needs of the user. Contact us to discuss how to improve your demand management
Frequently Asked Questions
How does Portcast predict the demand?
Portcast consolidates information from multiple sources with your internal data and uses machine learning and artificial intelligence to estimate demand dynamically and suggest impact on customer profiling, capacity utilization and pricing changes
How long does it take to integrate the platform into my system?
Portcast has existing APIs which makes it easy for you to integrate the platform with your systems. Before the API integration, we are also able to conduct a trial with data in any existing format. Please reach us to discuss more.
Why should I choose to work with Portcast?
Portcast technology combines various external data-sets and machine learning which is custom-built for the logistics and shipping domain. Our technology has been proven with leading logistics companies in the world.
How far ahead can you forecast?
This is completely up to you. The accuracy is higher for forecast closer to the shipping date. We currently recommend 90 days for daily data and 8 weeks for weekly data
How accurate are the forecasts?
It varies by trade lane and prediction granularity. We provide detailed benchmarking with internal forecast and actual demand to help understand accuracy levels dynamically
How do you ensure security of the data?
With an ISO 27001 certification, regular vulnerability scans and cyber liability insurance coverage, we ensure enterprise level security of the data. See more details here.
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