Carrier Performance

Carrier Performance refers to evaluating and measuring the efficiency, reliability, and overall effectiveness of a shipping company. It involves assessing key performance indicators (KPIs) to gauge the carrier's ability to meet shipping requirements, maintain schedules, and provide quality service to customers.

Carrier performance assessments are conducted by shippers, consignees, and logistics managers to ensure that chosen carriers align with the transportation needs and expectations of the business.

Key performance indicators of a Carrier Performance evaluation include:

• On-Time Delivery: The carrier's ability to adhere to scheduled delivery times and meet agreed-upon timelines.
• Transit Times: Assessment of the time taken by the carrier to transport goods from origin to destination.
• Communication and Transparency: Effective communication, tracking capabilities, and transparency in providing shipment status updates.
• Cargo Condition: Ensuring that goods arrive in the expected condition, without damages or discrepancies.

Historical carrier performance insights obtained from real-time tracking platforms enable companies to compare the reliability of various carriers across trade lanes. This information aids in identifying the optimal choice for minimizing dwell times and ensuring on-time deliveries, empowering companies to make informed procurement decisions based on historical performance data.